Question 1

Do you offer Alarm Monitoring as well as Installation? ​

Accepted Answer

Yes, we offer alarm system installations as well as optional monitoring services.

Question 2

Can my current alarm system be used with your monitoring services?

Accepted Answer

In most cases yes, however in rare situations certain alarm system components would need to be replaced. This can be determined by a site check.

Question 3

If the power goes out can my alarm system still function?

Accepted Answer

Yes! At GS Technical Solutions, all of our alarm systems are equipped with a backup battery to ensure that your property is always well-protected.

Question 4

Do I need professional monitoring?

Accepted Answer

While self-monitored systems can send alerts directly to your phone, professionally monitored systems provide an added layer of protection. Trained monitoring operators can respond to alarms 24/7 and dispatch emergency services when needed.

Question 5

What happens when my alarm is triggered?

Accepted Answer

When an alarm is activated, a monitoring station operator receives the signal and follows the appropriate response procedures. Depending on the situation, they may contact you, verify the alarm, and notify emergency responders if necessary.

Question 6

What is video monitoring?

Accepted Answer

Video monitoring combines security cameras with professional monitoring services. When specific events occur, trained operators can review live video, speak through audio devices if installed, and take appropriate action based on the situation.

Question 7

Do you install smart home technology?

Accepted Answer

Yes. We install and integrate smart home solutions including smart locks, video doorbells, lighting control, thermostats, Wi-Fi networking, and home automation systems.

Question 8

How long does installation take?

Accepted Answer

Installation times vary depending on the size and complexity of the project. Most residential systems can be installed within a single day, while larger commercial projects may require additional time.

Question 9

Do you provide ongoing support after installation?

Accepted Answer

Yes. We are committed to supporting our customers long after installation and can assist with training, troubleshooting, maintenance, upgrades, and service requests.

Question 10

Why choose GS Technical Solutions?

Accepted Answer

GS Technical Solutions provides customized security, surveillance, smart home, audio visual, and connectivity solutions backed by professional installation, reliable service, and a commitment to protecting what matters most.

FAQ

FAQs

Do you offer Alarm Monitoring as well as Installation?

Can my current alarm system be used with your monitoring services?

If the power goes out can my alarm system still function?

Do I need professional monitoring?

What happens when my alarm is triggered?

What is video monitoring?

Do you install smart home technology?

How long does installation take?

Do you provide ongoing support after installation?

Why choose GS Technical Solutions?

FAQ

FAQs

Do you offer Alarm Monitoring as well as Installation? ​

Can my current alarm system be used with your monitoring services?

If the power goes out can my alarm system still function?

Do I need professional monitoring?

What happens when my alarm is triggered?

What is video monitoring?

Do you install smart home technology?

How long does installation take?

Do you provide ongoing support after installation?

Why choose GS Technical Solutions?

Do you offer Alarm Monitoring as well as Installation?